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DevRev

The DevRev connection authenticates FunnelStory to your DevRev organization so AI Agent flows can read or update DevRev records — for example looking up an issue or ticket. Unlike most connections, it doesn't back any data models on its own; it exists purely to let flows call the DevRev API.

What FunnelStory uses it for​

  • Flow actions — a DevRev connection lets a CALL step in an AI Agent flow make authenticated requests against the DevRev API using the data_connection.request function (see the functions reference).

Before you connect​

  • Create a Personal Access Token in DevRev with access to the objects your flows need.

Add the connection in FunnelStory​

  1. Open Configuration → Connections → Add connection, then choose DevRev.

  2. Complete the fields in the connection form:

DevRev connection form with Connection Name and Personal Access Token fields

FieldDescription
Connection nameDisplay name in FunnelStory.
Personal Access TokenYour DevRev Personal Access Token.
  1. Click Validate, then Add Connection. Validation confirms the token by fetching your DevRev user profile.

After you connect​

There are no models to configure for this connection — it's used from CALL steps in AI Agent flows. See the functions reference for how data_connection.request calls out to a connection like this one.