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Updated Sep 29, 2026

Pendo

The Pendo connection uses Pendo’s integration key to read visitor and account data into FunnelStory for product analytics and account-level activity.

What FunnelStory uses it for​

  • Product usage — Pendo data backs product-activity style views and timelines in the product.
  • Sync window — time_range_days defaults to 7 when unset; increase carefully for large subscriptions.

Before you connect​

  • In Pendo Settings → Integrations → API, create an integration key with read access.
  • If you use a dedicated Pendo hostname, set base_url; otherwise it defaults to https://app.pendo.io.

Add the connection in FunnelStory​

  1. Open Configuration → Connections → Add connection, then choose Pendo.

  2. Complete the fields in the connection form:

Pendo connection form

FieldDescription
Connection nameDisplay name.
integration_keyRequired. Pendo integration key.
base_urlOptional. Pendo app base URL (no trailing slash).
time_range_daysOptional. Positive integer; default 7.
  1. Click Validate, then Add Connection.

After you connect​

Once you’ve added the Pendo data connection, a Product Activity Model will be automatically created for you.